digital marketing during pandemic

Why Digital Marketing Becomes More Important During a Global Pandemic

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As the number of cases of coronavirus increase all around the world, people are highly encouraged to stay at home. Brands have begun to formulate solutions to navigate this pandemic. Luckily for the healthcare industry, this is the time where most people would need medical assistance and consultation. This means that as long as people know that your medical practice exists and that you offer the services they need, your clinic will survive this pandemic.

So, how are you able to inform your patients about you during a pandemic? It’s quite simple: through digital marketing


How the Pandemic Will Affect Marketing

On average, a big portion of the marketing budget is allocated for trade shows, travels, and collaterals. However, with the coronavirus blowing up the budget for trade shows, businesses and healthcare organizations are redistributing it to other marketing efforts. 

In these challenging times, human lives and public safety are the top concern when it comes to the coronavirus. Business leaders and government officials have encouraged people to avoid crowded places. In an article published by the New York Times, one of the key concerns as the virus continues to spread throughout Europe and the US is that people will stay at home. Today, people are not just avoiding work or social events, but they also remain indoors. Because people remain in their homes, digital marketing may just be the best defense against this pandemic. 

Today, it is important that you are still able to reach your patient. Through digital marketing, the process is quite easy and simple. But first, let us have a quick refresher on what is a digital marketing and how it can help your medical practice. 

How Can Digital Marketing Help Your Practice During a Pandemic

According to Hubspot, digital marketing encompasses all marketing efforts that use an electronic device or the internet. Businesses leverage digital channels such as search engines, social media, email, and websites to connect with current and prospective customers. Essentially, it focuses on achieving marketing objectives by applying digital technologies and media. It also includes managing different forms of a company’s online presence such as company websites, mobile apps, and social media company pages.

You might be wondering as to the benefits of digital marketing. Here are some of the advantages of digital marketing and why it is essential for you to employ it during a pandemic: 

  • Reach a larger audience
    Since most people are staying indoors in a pandemic, online is the best medium to connect with your patients. Since digital marketing takes place online, it is accessible to a larger, global audience.
  • Flexibility and adaptability
    In this time of need, many people will need medical assistance. Most medical practices will also look for effective strategies to get more patients. It would be better if you will be able to provide your patients that would be more personalized and customized. Digital marketing enables you to use the preferences and interests of an individual client to send them a unique marketing message.
  • Lower Cost
    A properly planned and effective digital marketing campaign can reach the right people at a much lower cost than using traditional marketing methods. Furthermore, using traditional marketing methods will not be effective as many people will not be able to see them because people are mostly stuck at home.
  • Measurable Results
    Digital marketing offers measurable results. Should you opt for digital marketing strategies, you can get reliable and solid reports with numbers that tell you how many people checked your email or even clicked on a specific link. This is especially useful during these times since most patients have a lot of time to check their emails or check your social media posts.
  • Increase conversion rate
    If you will effectively use digital marketing, your patients can simply click the product or the service that they want on your website from the comfort of their home. This way, it is more convenient and hassle-free.

The Importance of  Digital Marketing During a Pandemic 

Digital marketing can become an effective way for you to remain in touch with your patients during a pandemic. With the ever-changing healthcare landscape, communication and patient engagement is critical no matter what the situation is. As long as you have the right digital marketing strategies in place, you have nothing to worry about. 

As the coronavirus pose threats in the marketing world, it shines a light on the importance of relying on strategies outside of traditional channels. In this time, it is critical to invest in other marketing forms. This includes those that are delivered online. This is to ensure that patients are aware that your medical practice is still available throughout the year. 

You can ensure that your patients can reach by utilizing social media marketing. Social media marketing is a powerful way for your medical practice to reach potential patients. It helps get the word out about your practice and reach a larger audience. With billions of people staying at home and using Facebook, Instagram, Twitter and other forms of social media, it is a great way to connect with your existing patients and your potential patients. 

You can also focus on providing valuable content to your patients. Every piece of information that you publish online contributes to your website’s presence online. Content marketing is an excellent way to introduce your practice and the services you offer. By producing valuable, relevant and informative content, you can increase the number of your online visitors. You can even convert them to be your patients. 


Digital marketing is about connecting to people even during a pandemic. This is the reason why it is the most effective marketing strategy to help promote your services. By utilizing digital marketing, you are opening more opportunities to direct more patients to your practice. This is especially true in these trying times. 

If we somehow convinced you to employ digital marketing strategies for your medical practice, Website4MD can help you. Whether your practice, clinic or healthcare company needs to drive awareness, patient acquisition or retention, Website4MD can craft full marketing campaigns customized for your success. By integrating a blend of web design, content marketing, SEO, digital ads, email, and traditional media—we’ll create an online and offline conversation that increases patient engagement, builds loyalty, and delivers results. Contact us today and let’s get started!